FAQ

Q1: Are your supplements 100% genuine and safe?

A: Absolutely. We only work with certified suppliers and trusted brands to guarantee that every product is 100% authentic, fresh, and safe.

Q2: Do I have to pay online before getting my products?

A: No online payment is required! We offer Cash on Delivery (COD), allowing you to pay cash directly when your parcel is delivered to your hands.

Q3: How long will it take to receive my order?

A: Delivery typically takes [1–2 business days] in major cities and [2–4 business days] for other regions.

Q4: Can I open and use a supplement bottle and return it if I don't like it?

A: For safety and hygiene reasons, opened or unsealed supplement bottles cannot be returned or refunded. Returns are only accepted for unopened, factory-sealed items or items damaged during transit.

Q5: What if I receive a broken or damaged bottle?

A: Contact our support team via WhatsApp or email within 48 hours with a photo of the damaged item. We will arrange a free replacement immediately.

Q6: Can I take these supplements with my current medical treatment?

A: We strongly recommend consulting your doctor or healthcare professional before taking any supplement alongside prescription medications or existing medical conditions.

Q6:I want to order large quantities. Is there a discount?

The store offers a delivery service for orders of large quantities and there is a discount ranging between 10-20% on certain products. You can contact us directly via the contact page and inquire about the quantities.